Further info
FAQ’s
Contractor Questions
You’ll receive payment once the customer confirms that the task or milestone has been completed.
With CPS, delayed payments are no longer a concern. Once a customer agrees to the job, their payment is securely held in escrow before any work begins. This guarantees that funds are available and will only be released when the job is completed and approved—or, if there’s a dispute, after a fair arbitration process. This means no more chasing payments or unpaid invoices.
For projects up to £25,000 the fee is £49.99.
For projects over £25,000 and up £100,000 to the fee is £74.99.
For projects over £100,000 the fee is £99.99.
Payments can be structured in full once the job is completed or split into agreed milestones, depending on the scope of the job. Funds are held in a secure escrow account, giving you peace of mind that payment is locked in before you begin. Once each stage is signed off, the relevant amount is released to you automatically.
Yes, CPS is designed to support projects of all sizes—from small, one-off tasks to large-scale jobs. Even on smaller projects, the escrow system protects both you and the customer, helping build trust and avoid disputes. It’s a smart way to ensure you get paid fairly and on time, every time.
Customer Questions
If the Contractors hasnt fullfilled there contractual obligations or sub standard of work your money wont be released.
If any issues arise, CPS has a built-in dispute resolution system to help you. The payment stays in escrow until the work is completed to the agreed standard. If there’s a disagreement, CPS steps in to fairly assess the situation and release the funds based on the outcome—ensuring you’re not left out of pocket.
Yes, CPS makes it easy to stay informed at every stage of the job. You’ll receive updates as milestones are completed, and you’ll have full visibility on where your project stands. This keeps everyone accountable and helps build trust throughout the process.
Not at all. CPS handles the contract terms, payment schedule, and milestone tracking for you. Everything is set up at the start of the project, so you can sit back and focus on the outcome while the system takes care of the rest.
Your money is completely secure. It’s held in a dedicated escrow account and only released when the work meets the agreed conditions. This means the contractor is incentivised to complete the job properly, and you stay protected from unfinished or substandard work.